A Day of Keeping Homes Comfortable – Life as a MASI Service Tech
6:00 AM – Rise and Shine
The day starts early in the home comfort industry, and I’m already checking my tablet for the day’s service calls. After a quick breakfast and coffee, I ensure my service van is fully stocked with common parts and diagnostic tools.
7:30 AM – First Call of the Day
Today begins with a comprehensive HVAC system inspection in a two-story home. The homeowner reported unusual noises from their heating system. These early morning calls are crucial during the peak heating season when families wake up to malfunctioning systems.
Key Tasks During Morning Service:
- System diagnostics
- Filter inspection and replacement
- Ductwork evaluation
- Thermostat calibration
12:00 PM – Lunch Break and Planning
Between calls, I take a quick lunch while reviewing afternoon appointments. Working at MASI means staying organized and efficient to serve as many customers as possible during peak hours.
1:30 PM – Emergency Plumbing Call
The afternoon brings an urgent call about a water heater issue. This is where our whole-home solutions approach really shines. Being trained in both HVAC and plumbing means we can handle multiple home comfort needs during a single visit.
4:00 PM – System Installation
The day concludes with helping our installation team complete a new high-efficiency furnace setup. It’s satisfying knowing another family will stay warm tonight thanks to our work.
5:30 PM – Wrap Up
Before heading home, I complete my service reports and prepare the van for tomorrow. In this industry, being prepared for the next day’s challenges is essential for providing reliable service.
Working in home comfort solutions means every day brings new challenges and opportunities to help families. Whether it’s maintaining their heating systems or solving plumbing emergencies, we’re committed to keeping homes running smoothly all year round.